THE BENJAMIN FRANKLIN EFFECT

If you want to turn a hater into a fan, just get them to do you a favor.

Thatโ€™s what Benjamin Franklin did when he faced a powerful enemy while running for office in Philadelphia. Well known at the time as a collector of fine books, Franklin asked if his hater would lend him a copy of a โ€œvery scarce and curious bookโ€ Franklin had heard the hater owned. The man sent it right over, and Franklin returned it with a thank-you note. From that day forward, the opponent became a champion of Franklin and spoke well of him in public.

Psychologists speculate that thanks to cognitive dissonance and the insufficient justification effect, Benjamin Franklinโ€™s rival faced great anxiety and mental anguish when explaining his behavior to himself. โ€œWhy did I do something nice for someone I donโ€™t like?โ€ he asked. To make himself feel consistent and sane, he decided that he must have liked Franklin after all.

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